PaceMate™ Heart Failure Specialist (full-time, remote)
Primary Location: All U.S. Locations (remote)
Why work at PaceMate?
Recognized as a Top 100 Healthcare Technology Company by Healthcare Technology Report, PaceMate is one of the nation’s fastest-growing companies in cardiac rhythm management software and remote monitoring. Combining the most technologically advanced cloud-native software, research-grade data, and seamless integrations, PaceMateLIVE™, the company’s flagship remote monitoring software platform, is enabling many of the nation’s most renowned electrophysiologists, device clinics, and healthcare systems to effectively manage their device patient populations. With PaceMate, healthcare organizations can experience comprehensive interoperability and secure data exchange—significantly improving patient outcomes, reimbursements, and productivity.

JOIN OUR TEAM
Joining the PaceMate™ Team means becoming a vital part of a group that is dedicated to using technology to benefit patients, caregivers, and hospital administrators while driving healthy turnkey solutions that identify lost revenues and inefficiencies. 
We are currently seeking a Heart Failure Specialist. The Heart Failure Specialist remotely monitors patients with cardiac implantable electronic devices (CIEDs) using Pace Mate's proprietary software, with a primary focus on heart failure diagnostics for split heart failure workflow customers. This role requires analysis and interpretation of heart failure diagnostic data, identification of abnormalities and arrhythmias, and accurate clinical documentation according to established standards.
PaceMate offers those employees working full-time a robust compensation and benefit package to include Health and Prescription coverage, Dental, Vision, Long-Term Disability, Short-Term Disability, AD&D, Flexible Spending Account, Healthcare Savings Account, 401k Retirement Savings, Discount Program, Employee Assistance Program, Financial Wellness Program, Paid Time Off, Legal Insurance, Identity and Fraud Protection, Hospital Indemnity, Critical Illness, and Accident Coverage.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES: 

• Remotely monitor patients with CIEDs using Pace Mate's proprietary software
• Analyze and interpret heart failure diagnostics, ECG/EGM data and device diagnostics, identifying abnormal device function and complex arrhythmias
• Document findings accurately and professionally according to Pace Mate's best practice standards
• Work independently to manage your daily workflow while collaborating closely with teammates and clinical leadership to ensure efficient, accurate, and timely interpretations
• Contribute to heart failure-related Standard Operating Procedures (SOPs) in coordination with the QA team
• Participate in virtual meetings with heart failure customers as needed
• Maintain strict confidentiality and adhere to all HIPAA and PHI protocols
• Attend weekly clinical call and other meetings as scheduled by clinical leadership
• Complete clinical team competencies as determined by clinical leadership
• Contribute to our patient-centered care philosophy-at PaceMate, every teammate is a caregiver whose role is to meet the needs of the patient

• Bachelor's degree in nursing, cardiovascular technology, biomedical engineering, or related field
• Minimum two years of clinical experience managing heart failure patients and familiarity with device-based heart failure alerts (Heartlogic, Triage HF, OptiVol, etc.)
• Minimum two years of recent cardiac device management experience, OR successful completion of a formal cardiac rhythm management program
• Experience interrogating and interpreting device diagnostics for at least three of the four major manufacturers: Medtronic, Abbott, Boston Scientific, and Biotronik
• Proficiency in ECG/EGM interpretation, including complex arrhythmia recognition
• Moderate to advanced technical skills
• Dedicated, distraction-free home workspace with reliable internet connectivity

• Advanced practice degree (APRN, NP, PA, or similar)
• IBHRE certification (CCDS, CEPS, or CDRMS) preferred; CCT or CRAT a plus
• Proficiency with Microsoft Office Suite and Teams

• While performing the duties of this job, the employee is consistently required to remain in a stationary position, constantly operate a computer or other office equipment, and frequently communicate with customers and employees.
• Must be able to exchange accurate information, with the ability to effectively, utilize voice over internet protocol; and repetitive motions using. fingers and forearms in data entry. 
• You must reside within the contiguous United States.
• You must only work from within the contiguous Unites States.
• If working from, residing at a location other than your legal address that PaceMate has on file, employee must inform IT and get approval to do so.

REQUIRED EQUIPMENT
Must have stable, reliable internet access.
REPORTING RELATIONSHIPS
Supervised by: Area Clinical Manager
Supervises: None
Target Compensation Range: $100,000- $130,000 depending on Length of Experience, Education, Demonstrated Skill Set and Certifications.
COMPANY DESCRIPTION
PaceMate® is a pioneering force in cardiac remote monitoring and data management. We’re driven by a mission to modernize digital healthcare and envision a future of connected personalized cardiac care. Since 2015, PaceMate has been simplifying and streamlining device clinic operations with one easy-to-use platform—PaceMateLIVE®.  As the industry’s only comprehensive cardiac remote monitoring solution, PaceMateLIVE® uniquely pairs device and EHR data and prioritizes patient care intelligently. Visit PaceMate.com to see how together—We never miss a beat.®