Clinical QA Specialist (full-time, Remote)
Remote
Full Time
Technician Services
Experienced
PaceMate™ Clinical QA Specialist (full-time, remote)
Primary Location: All U.S. Locations (remote)
JOB SUMMARY
The PaceMate™ Clinical Quality Assurance Specialist position is responsible for generating and implementing quality assurance standards, conducting quality inspections, identifying production problems and recommending solutions. Success in this role will be demonstrated by developing and implementing strategies to meet production targets and optimizing costs to improve margins.
PaceMateLIVE™ is the only cardiac remote monitoring platform offering integration with all EHRs and all cardiac device types in one dashboard, providing all patient data live from day one, and enabling intelligent patient prioritization with its unique Auto-Triage™ feature that focuses on the actionable first.
Joining the PaceMate™ team means becoming a vital part of a group that is dedicated to using technology to benefit patients, caregivers, and hospital administrators while driving healthy turnkey solutions that identify lost revenues and inefficiencies.
PaceMate™ offers those employees working full-time a robust compensation and benefit package to include Health and Prescription coverage, Dental, Vision, Long-Term Disability, Short-Term Disability, AD&D, Flexible Spending Account, Healthcare Savings Account, 401k Retirement Savings, Discount Program, Employee Assistance Program, Financial Wellness Program, Paid Time Off, Legal Insurance, Hospital Indemnity, Critical Illness, and Accident Coverage.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES:
QUALIFICATIONS:
An individual must be able to perform each Essential Function of the job satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified, to perform the essential functions. Nothing within this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
EDUCATION, TRAINING, AND EXPERIENCE
REQUIRED EQUIPMENT
Must have access to stable, reliable internet access.
REPORTING RELATIONSHIPS
Supervised by: Director of Clinical Services
Supervises: None
Compensation: On top of a Robust Benefit Package, we are targeting a compensation range of $80,000 - $95,000 annually, depending on education and experience.
COMPANY DESCRIPTION
PaceMate® is a pioneering force in cardiac remote monitoring and data management. We’re driven by a mission to modernize digital healthcare and envision a future of connected, personalized cardiac care. Since 2015, PaceMate has been simplifying and streamlining device clinic operations with one easy-to-use platform—PaceMateLIVE®. As the industry’s only comprehensive cardiac remote monitoring solution, PaceMateLIVE® uniquely pairs device and EHR data and prioritizes patient care intelligently. Visit PaceMate.com to see how together—We never miss a beat.®
Primary Location: All U.S. Locations (remote)
JOB SUMMARY
The PaceMate™ Clinical Quality Assurance Specialist position is responsible for generating and implementing quality assurance standards, conducting quality inspections, identifying production problems and recommending solutions. Success in this role will be demonstrated by developing and implementing strategies to meet production targets and optimizing costs to improve margins.
PaceMateLIVE™ is the only cardiac remote monitoring platform offering integration with all EHRs and all cardiac device types in one dashboard, providing all patient data live from day one, and enabling intelligent patient prioritization with its unique Auto-Triage™ feature that focuses on the actionable first.
Joining the PaceMate™ team means becoming a vital part of a group that is dedicated to using technology to benefit patients, caregivers, and hospital administrators while driving healthy turnkey solutions that identify lost revenues and inefficiencies.
PaceMate™ offers those employees working full-time a robust compensation and benefit package to include Health and Prescription coverage, Dental, Vision, Long-Term Disability, Short-Term Disability, AD&D, Flexible Spending Account, Healthcare Savings Account, 401k Retirement Savings, Discount Program, Employee Assistance Program, Financial Wellness Program, Paid Time Off, Legal Insurance, Hospital Indemnity, Critical Illness, and Accident Coverage.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES:
- Conduct quality assurance activities to ensure compliance with regulatory requirements and PaceMate™ standards
- Develop and implement quality assurance processes, procedures, and documentation.
- Perform audits and inspections to identify areas for improvement and ensure adherence to protocols.
- Collaborate with clinical leadership to address quality issues and implement corrective actions.
- Continuously monitor and evaluate quality metrics to drive process improvements and enhance patient outcomes.
- Maintain confidentiality of sensitive information and follow all Health Insurance Portability and Accountability Act (HIPAA) and Protected Health Information (PHI) standards/protocol.
- Support and contribute to PaceMate™’s patient-centered care philosophy: Every teammate is a caregiver whose role is to meet the needs of the patient.
- Involvement in special projects or other duties as assigned.
QUALIFICATIONS:
An individual must be able to perform each Essential Function of the job satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified, to perform the essential functions. Nothing within this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
EDUCATION, TRAINING, AND EXPERIENCE
- Bachelor's degree in a relevant field (e.g., healthcare, life sciences, engineering).
- Successful completion of a cardiac device rhythm management course or equivalent experience
- Minimum of 3 years of recent cardiac device management experience
- Experience with interrogating and interpreting device diagnostics for all 4 major manufacturers (Medtronic, Abbott/St. Jude, Boston Scientific, Biotronik)
- International Board of Heart Rhythm Examiners (IBHRE) Certifications (CCDS, CEPS, CDRMS) required
- Proven experience in clinical quality assurance within the healthcare industry.
- Strong knowledge of regulatory requirements, such as Medicare reimbursement guidelines and ISO standards.
- Excellent analytical skills and attention to detail.
- Effective communication and interpersonal abilities to collaborate with multidisciplinary teams.
- Proficiency with collaboration applications and software (Microsoft Office Suite, Teams, Slack)
REQUIRED EQUIPMENT
Must have access to stable, reliable internet access.
REPORTING RELATIONSHIPS
Supervised by: Director of Clinical Services
Supervises: None
Compensation: On top of a Robust Benefit Package, we are targeting a compensation range of $80,000 - $95,000 annually, depending on education and experience.
COMPANY DESCRIPTION
PaceMate® is a pioneering force in cardiac remote monitoring and data management. We’re driven by a mission to modernize digital healthcare and envision a future of connected, personalized cardiac care. Since 2015, PaceMate has been simplifying and streamlining device clinic operations with one easy-to-use platform—PaceMateLIVE®. As the industry’s only comprehensive cardiac remote monitoring solution, PaceMateLIVE® uniquely pairs device and EHR data and prioritizes patient care intelligently. Visit PaceMate.com to see how together—We never miss a beat.®
About PaceMate
Recognized as a Top 100 Healthcare Technology Company by Healthcare Technology Report, PaceMate offers the most comprehensive remote cardiac monitoring solution in the industry. PaceMateLIVE is the only clinical dashboard with user-friendly integrations for all implantable cardiac devices, ambulatory monitors, consumer ECGs, and heart failure products. PaceMate’s Auto-Triage™ prioritizes patients based on clinician-customized standards—not device alerts—resulting in a substantial reduction in alert burden. With the most live connections through EHR-partnered integrations across Epic, Cerner, and athenahealth, PaceMate offers a true, vetted, and validated industry-leading solution for interoperability: ensuring bi-directional data transfer for more accurate reporting, streamlined workflows, and one-click billing. PaceMate’s software-only, concierge on-demand, and full-service offerings deliver a flexible, customized solution for cardiac practices. Visit PaceMate.com to learn how one platform is transforming the future of digital health.
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