Clinical Manager

Remote
Full Time
Technician Services
Manager/Supervisor

PaceMate™ Clinical Manager (full-time, remote)
Primary Location: All U.S. Locations (remote)
Why work at PaceMate?
Recognized as a Top 100 Healthcare Technology Company by Healthcare Technology Report, PaceMate is one of the nation’s fastest-growing companies in cardiac rhythm management software and remote monitoring. Combining the most technologically advanced cloud-native software, research-grade data, and seamless integrations, PaceMateLIVE™, the company’s flagship remote monitoring software platform, is enabling many of the nation’s most renowned electrophysiologists, device clinics, and healthcare systems to effectively manage their device patient populations. With PaceMate, healthcare organizations can experience comprehensive interoperability and secure data exchange—significantly improving patient outcomes, reimbursements, and productivity.

JOIN OUR TEAM
We are currently seeking a Remote Clinical Manager who will be responsible for managing the existing clinical team in their region. The ideal candidate must have an excellent understanding of cardiac rhythm devices and be an expert on the PaceMate platform to effectively support their team. This remote position demands a strong work ethic and the ability to work autonomously and productively. The clinical manager(s) work closely with operational leadership to drive PaceMate’s innovative and world-class approach to remote cardiac care. This position reports directly to the Director of Clinical Services.

Joining the PaceMate™ Team means becoming a vital part of a group that is dedicated to using technology to benefit patients, caregivers, and hospital administrators while driving healthy turnkey solutions that identify lost revenues and inefficiencies. 

PaceMate offers those employees working full-time a robust compensation and benefit package to include Health and Prescription coverage, Dental, Vision, Long-Term Disability, Short-Term Disability, AD&D, Flexible Spending Account, Healthcare Savings Account, 401k Retirement Savings, Discount Program, Employee Assistance Program, Financial Wellness Program, Paid Time Off, Legal Insurance, Hospital Indemnity, Critical Illness, and Accident Coverage.

Essential Functions & Responsibilities: 

  • Oversee and manage daily assignments of the clinical team in their region 
  • Manage employee scheduling 
  • Conduct 1:1 technician evaluation 
  • Collaborate with operational leadership to identify and target areas for workflow   and process improvement 
  • Support strategic initiatives to improve scalability and efficiency that align with   operational goals 
  • Coordinate with the Director of Education to keep the clinical team informed and up to date on clinical and operational changes  
EDUCATION, TRAINING, AND EXPERIENCE 
  • Bachelor’s degree desired; science/health-related field is preferred 
  • IBHRE certification (CCDS or CDRMS) 
  • Minimum 1 year of experience in management preferred 
  • Working knowledge of cardiac device and remote monitoring best practice experience 
  • Excellent written, electronic and oral communication skills 
  • Ability to manage multiple priorities, while maintaining attention to detail  
  • Experience working effectively within a remote, matrixed environment, specifically with a remote monitoring company preferred
  • Passion for managing processes and teams 
  • Process or quality improvement skills preferred 
REQUIRED EQUIPMENT
  • Must have access to stable, reliable internet access​​​​​​

PHYSICAL REQUIREMENTS
           
An individual must be able to perform each Essential Function of the job
satisfactorily.  Reasonable accommodation may be made to enable individuals with disabilities,
who are otherwise qualified, to perform the essential functions. Nothing within this job
description restricts management’s right to assign or reassign duties and responsibilities to this
job at any time. 

While performing the duties of this job, the employee is consistently required to remain in a
stationary position, constantly operate a computer or other office equipment, and frequently.
communicate with customers and employees. Must be able to exchange accurate information,
with the ability to effectively, utilize voice over internet protocol; and repetitive motions using
fingers and forearms in data entry. 
 

About PaceMate
Recognized as a Top 100 Healthcare Technology Company by Healthcare Technology Report, PaceMate offers the most comprehensive remote cardiac monitoring solution in the industry. PaceMateLIVE is the only clinical dashboard with user-friendly integrations for all implantable cardiac devices, ambulatory monitors, consumer ECGs, and heart failure products. PaceMate’s Auto-Triage™ prioritizes patients based on clinician-customized standards—not device alerts—resulting in a substantial reduction in alert burden. With the most live connections through EHR-partnered integrations across Epic, Cerner, and athenahealth, PaceMate offers a true, vetted, and validated industry-leading solution for interoperability: ensuring bi-directional data transfer for more accurate reporting, streamlined workflows, and one-click billing. PaceMate’s software-only, concierge on-demand, and full-service offerings deliver a flexible, customized solution for cardiac practices. Visit PaceMate.com to learn how one platform is transforming the future of digital health.

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